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Learn about the different scam tactics, and what to do if you suspect suspicious behavior. Recognize and report scams. Card tools. Card lock. If you’re missing your card or think it was stolen, lock your card to try to prevent new charges. Card replacement. If your card was damaged, lost, or stolen, we can help you replace it.
- Report a Suspicious Email
"Phishing" is an Internet scam in the form of an e-mail,...
- Dispute a Credit Charge
Before you report a problem to Capital One, complete these...
- Report Fraud
Look up the merchant online to see if it has a parent...
- Report a Suspicious Email
If you require assistance related to your account, please contact us. By submitting this form, you agree to our Privacy Policy. Learn how to spot and avoid common scams. Get next steps from Capital One if you suspect you're the victim of fraud.
I literally just got off the phone with Capital One. They have a hardship program. My monthly payment is now a minimum of 79$ a month until the balance is paid. My card is cancelled and no more interest is accuring on my account.
17 Ιουλ 2023 · Then, call Capital One customer service at (800) 227-4825, enter your full 16-digit card number, and explain your situation to the representative once they pick up. The representative may give you more than possible route to take. Discuss them and choose the one you think is best.
10 Ιουλ 2024 · Yes, Capital One does have a credit card forbearance program. The program assists customers who can’t pay their Capital One credit card bills because of unforeseen circumstances. Some types of assistance available could include lowered interest rates, debt settlement, repayment plans, and more.
20 Απρ 2023 · Fortunately, the “Financial Hardship Department” is a well-documented scam, both in phone call and email form, which makes it a little easier to dodge.
16 Μαρ 2020 · COVID-19 Financial Hardship Assistance. Capital One is here to help, and we encourage customers who may be impacted or need assistance to reach out to find a solution. March 16, 2020. We understand that there may be instances where customers find themselves facing financial difficulties.