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Learn about the different scam tactics, and what to do if you suspect suspicious behavior. Recognize and report scams. Card tools. Card lock. If you’re missing your card or think it was stolen, lock your card to try to prevent new charges. Card replacement. If your card was damaged, lost, or stolen, we can help you replace it.
- Report a Suspicious Email
"Phishing" is an Internet scam in the form of an e-mail,...
- Dispute a Credit Charge
Before you report a problem to Capital One, complete these...
- Report Fraud
Look up the merchant online to see if it has a parent...
- Report a Suspicious Email
If you require assistance related to your account, please contact us. By submitting this form, you agree to our Privacy Policy. Learn how to spot and avoid common scams. Get next steps from Capital One if you suspect you're the victim of fraud.
17 Ιουλ 2023 · Then, call Capital One customer service at (800) 227-4825, enter your full 16-digit card number, and explain your situation to the representative once they pick up. The representative may give you more than possible route to take. Discuss them and choose the one you think is best.
Be sure to read sub rules before posting, use the resources linked in the sidebar / about section of the sub, and use search to see if your question has already been answered. 795 votes, 70 comments. I was on hold for an hour and a half. When I finally got through It went like this: Me: I get emails everyday offering….
Don’t click on anything in an unsolicited email or text message asking you to update or verify account information. Look up the company’s phone number from a legitimate source—don’t use the one a potential scammer is providing—and call the company to ask if the request is authentic.
I literally just got off the phone with Capital One. They have a hardship program. My monthly payment is now a minimum of 79$ a month until the balance is paid. My card is cancelled and no more interest is accuring on my account.
16 Μαρ 2020 · COVID-19 Financial Hardship Assistance. Capital One is here to help, and we encourage customers who may be impacted or need assistance to reach out to find a solution. March 16, 2020. We understand that there may be instances where customers find themselves facing financial difficulties.
