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As a Citi cardmember, you can be assured that we are constantly working to help safeguard your account. We detect most fraud before you are aware of it. If we notice suspicious activity, we will contact you by text, email, phone or mail to confirm activity on the account.
- Account Alerts
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- Account Alerts
If you suspect fraud or identity theft related to unemployment insurance benefits, or would like to report an overpayment, please complete the Fraud/Theft/Overpayment form. If you are unable to complete the form, an agent may assist you in completing the form by calling 1-800-782-4001.
without your permission, call Citi Cards Customer Service at 18009505114 immediately. We can then assist you in assessing the risk to your account and determine the appropriate action. For more information on security and credit card fraud prevention, visit. www.UseCreditWisely.com or www.CitiCards.com. www.CitiCards.com. www ...
To help you reduce the risk of credit card fraud, Citi offers tools such as Citi Online and Citi Alerts, to provide you with access to your account activity quickly and regularly. If the card has been lost or stolen, you can request a new card at the Replacement Card Page.
To report fraud, contact the following: Credit Card Fraud — Contact the number on the back of your card. Other types of fraud including ACH, CitiBusiness® Online, checks and wires — Contact your Citibank representative. Use the “F” Word . Be prepared to state “fraud” — not “potential fraud” or similar as banks
Immediately close your existing unauthorized Citi card account to prevent further unauthorized charges and open a new card account for you. • Assist you in contacting a credit bureau to check your credit report for fraudulent activity. The credit bureau will then place a “Fraud Alert” on your files at all three credit bureaus. •
Citi® Quick Lock Misplaced your card? Use Citi Quick Lock in the Citi Mobile ® App or at Citi ® Online to instantly block new charges while allowing recurring transactions to continue without disruption.
