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call the helpline. chat to an adviser online. Our advisers can: give you practical and impartial advice on how to resolve your consumer problem. tell you the law which applies to your situation. pass information about complaints on to Trading Standards (you can’t do this yourself) pass a complaint to your energy supplier.
There are several ways to make a formal complaint about the consumer service. You can contact the local Citizens Advice Delivery Centre Manager using the details below. They have 20 working days to respond to your complaint.
Call our consumer helpline. Citizens Advice consumer helpline: 0808 223 1133. Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0808 223 1133. You can use Relay UK with an app or a textphone. There’s no extra charge to use it.
Contact Consumerline. Consumerline. Telephone: 0300 123 6262. Monday to Thursday, 9am to 5pm. Friday, 9am to 4pm. Find out about call charges. Further help. You can also get information...
2 Απρ 2024 · If you are a UK-based consumer, experiencing a problem with a company in another country and are unsure what to do about it - please get in touch. The UK International Consumer Centre (UKICC) specialises in cross-border disputes, between UK consumers and businesses in other countries.
12 Οκτ 2024 · Step 1: Make a Formal Complaint. Before you do anything else, check if the seller has an official complaints procedure. This information is usually available on their website. When you’re ready to complain, it’s best to send an email or a letter.
15 Φεβ 2019 · Martin Lewis' guide on how to complain about something you bought, or a service provided. It explains your rights & how to use them to get your money back.
