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Citizens Advice consumer helpline: 0808 223 1133. Textphone: 18001 0808 223 1133. To contact a Welsh-speaking adviser: 0808 223 1144. Please note the consumer service is open Monday to Friday 9am to 5pm (except bank holidays).
Call our consumer helpline. Citizens Advice consumer helpline: 0808 223 1133. Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0808 223 1133. You can use Relay UK with an app or a textphone. There’s no extra charge to use it.
The law protects your consumer rights when you buy goods or services. Find out who to contact for consumer protection advice. You can get help if you’re treated unfairly or when things go wrong.
2 Απρ 2024 · If you are a UK-based consumer, experiencing a problem with a company in another country and are unsure what to do about it - please get in touch. The UK International Consumer Centre (UKICC) specialises in cross-border disputes, between UK consumers and businesses in other countries.
You can call us on 0800 121 6022 Monday-Friday, 9am-5pm, or use the form below to make a complaint to us. Our Privacy Policy explains how we use your personal data. What is your complaint about? Airline. Bus. Rail. Ferry. Electricity. Natural Gas. Water. Postal Services. Parking Charges.
In many cases, consumer complaints can be resolved directly with the service provider. Before proceeding to other avenues, it is advisable to initiate contact with them. You can reach out via phone, email, or in-person, clearly explaining the nature of your complaint and providing the evidence you have gathered.
call the helpline. chat to an adviser online. Our advisers can: give you practical and impartial advice on how to resolve your consumer problem. tell you the law which applies to your situation. pass information about complaints on to Trading Standards (you can’t do this yourself) pass a complaint to your energy supplier.
