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The Ghana Customer Service Index (GCSI) is a national indicator and an independent, objective benchmark of customer satisfaction and evaluations of the quality of goods and services patronized by both Ghanaians and non-Ghanaians living in Ghana.
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The Ghana Customer Service Index (GCSI) is a national survey indicator and an independent, objective benchmark of customer satisfaction and evaluations of the quality of goods and services patronized by both Ghanaians and non-Ghanaians living in Ghana.
The Ghana Customer Service Index (GCSI) is a national indicator of customer evaluations of the quality of goods and services patronized by both Ghanaians and non-Ghanaians living in Ghana. The GCSI 2020 measured customer satisfaction, its causes and effects as well as implications,
27 Ιαν 2022 · The Ghana Customer Service Index (GCSI) is a national indicator of customer evaluations of the quality of goods and services patronised by both Ghanaians and non-Ghanaians living in Ghana.
4 Δεκ 2020 · Each year, the Institute of Customer Service Professionals (ICSP), runs the Ghana Customer Service Index (GCSI), a customer satisfaction survey for Ghana.
1 Φεβ 2024 · The experience and perception of quality customer service has significantly improved in Ghana. This was revealed at the latest unveiling of the Ghana Customer Service Index (GCSI), Tuesday, January 30, 2024, at the British Council, Accra. The 2023 Ghana Customer Service Index collected data from 2598 respondents using a web-based questionnaire.
30 Ιαν 2020 · The 62.61 percent score puts Ghana in grade C, denoting an average performance in the area of customer service relations.