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DC 311 provides a one-stop service experience for constituents, residents, and visitors searching for DC government services, numbers, and information. examples: pothole, trash, noise, 24-00000100... Identify a concern that we can help resolve. Use our app to submit the service details. Receive timely updates on your request.
- OUC
You can use that confirmation to check the status of service...
- About 311
Dial 311, 24 hours a day, 365 days a year, to request...
- What is Text to 311?
Check the status of existing service requests. You have the...
- OUC
You can use that confirmation to check the status of service requests on the online portal, 311 mobile app, Text DC311, Online Live Chat, or by calling 311. You can also view your service request history by registering for an account online.
Download app for iOS. Account. Sign In
It’s easy to use. Just text 32311 from your mobile phone and type “Menu”, “New”, or “Service”, to get started. You will receive an automated response with a menu offering three options: 1. Request agency contact information 2. Check on an existing service request 3. Submit a new service request
Website for service request for district residents. An alphabetical listing of all District agencies. The Alert DC system provides rapid text notification and update information during a major crisis or emergency. Apply for a building plat online.
Dial 311, 24 hours a day, 365 days a year, to request scheduled services such as trash removal, pothole repair, bulk pick-ups, and recycling collection. Callers can also use this number to report a missed scheduled service, inquire about city agency phone numbers and hours of operation, and pursue other customer service-related items.
Check the status of existing service requests. You have the capability of texting your service request number to find out if your service request is open or closed. Submit a new service request for city services. You can submit a new service request for our most popular service requests.
