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  1. Eligible households can receive food assistance through regular SNAP or through the Louisiana Combined Application Project (LaCAP). For more information on SNAP and other services available through the Department of Children and Family Services (DCFS), call 1-888-LAHELP-U (1-888-524-3578).

    • How to Apply

      If you need an application to be sent to your mailing...

    • Get Snap

      DCFS Careers. If you care about children and families, there...

    • Allotment Amounts

      The Department of Children & Family Services works to meet...

    • Food Stamps

      Report Child Abuse & Neglect and Juvenile Sex Trafficking:...

    • Family Support

      Get SNAP. The Supplemental Nutrition Assistance Program...

    • Snap Updates

      Snap Updates - Supplemental Nutrition Assistance Program...

    • P-Ebt

      P-Ebt - Supplemental Nutrition Assistance Program (SNAP) |...

    • Online Helpdesk

      Online Helpdesk - Supplemental Nutrition Assistance Program...

  2. To access SNAP, FITAP, KCSP or Child Support, apply online via the CAFÉ Self-Service Portal (dcfs.la.gov/cafe) or get information about the services online at www.dcfs.la.gov/page/family-support or by calling the LAHelpU Customer Service Center at 1-888-LA-HELP-U (1-888-524-3578).

  3. DCFS Customer Service Chatbot - Try it! DCFS is building a chatbot that can provide quick answers to questions about our food assistance programs. It's a work in progress, but we invite you to try it.

  4. Contact Information. Help with Your P-EBT Card: To activate your P-EBT card, check your balance, or set your PIN, call the EBT Customer Service Center at 1-888-997-1117.

  5. If you need an application to be sent to your mailing address, contact DCFS Customer Service by emailing LAHelpU.dcfs@la.gov or calling 1-888-LAHELP-U (888-524-3578). Step Two Gather the documents you will need to verify the information in your application.

  6. CUSTOMER SERVICE. LAHelpU.dcfs@la.gov ; 1-888-524-3578; Louisiana Relay TTY; 1-888-997-1117 EBT Card; M - F, 7:30 am - 6:00 pm; REPORT CHILD ABUSE/NEGLECT. 1-855-452-5437

  7. 833-LA-CHILD (833-522-4453) If you know a Louisiana child is being abused or neglected, call toll-free, 24 hours a day, 365 days a year. All calls are confidential. 855-4LA-KIDS (855-452-5437)

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