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bough a DELL external monitor. shortly after, the provided cable stopped working. tried contacting DELL for the warranty. impossible to contact them. had to pay for a cable myself. Date of experience: November 25, 2024. I purchased 2 mice and was bombarded…
19 Απρ 2023 · Use this comments section to discuss problems you have had with Dell, or how they have handled your complaints. Initial complaints should be directed to Dell directly . You can find contact details for Dell above.
25 Φεβ 2013 · I need some info on where to send an official letter of complaint to Dell for their appalling customer services. I won't go into too much detail here as the issue has been going for 3 months, but the short version is..
29 Δεκ 2020 · How do I get hold of someone that I can complaint to about this fraudulent way of doing business ?" The answer I got was : "Please contact our Technical Support Department at your earliest convenience. They will be happy to assist you as per the terms of your warranty."
I got a call this morning that they received my BBB complaint and are going to process the return for me! I am very happy to have reached this resolution, I just wish they didn't make it so difficult to do so. I made a terrible mistake purchasing an Alienware Aurora 14 with Dell ~$3k.
30 Οκτ 2023 · We called, live chatted, tweeted and Facebook messaged Dell a ton of questions to test its tech support. Here's our review.