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If you are having trouble pairing your G7 CGM receiver to your sensor, try pairing again but keep the sensor within 3 feet of the sensor.
For troubleshooting technical issues, with the Dexcom CGM mobile app, receiver or the Dexcom sensor. Pairing usually takes less than 10 minutes. If it takes longer, use these troubleshooting tips. You can also go to the Help screen on your display device for more information.
Is your Dexcom G7 losing signal? Learn how to troubleshoot Signal Loss Alert when using Dexcom G7 CGM app or receiver and how to prevent it from happening.
7 Νοε 2024 · This error can be caused by the sensor being over 20 feet away from your display device, a bug in your phone operating system, your transmitter not being snapped in, or an issue with the transmitter (for the Dexcom G6).
I've just had my first G7 sensor that wasn't pairing after insertion. So I tried finding out what actually activates the sensor once you insert it, and came across a remark that stated it's triggered by the little magnet inside the applicator.
14 Αυγ 2020 · 4: Dexcom G6 or G7 app not working. One of the most common Dexcom errors isn’t even on Dexcom but on its app. Sometimes it may stop sending notifications or refuse to connect even when there is nothing wrong with Dexcom. Make sure of the following: That you allowed the Dexcom app to run and refresh in the background.
If you use both the app and the receiver, you'll need to acknowledge alerts on both display devices. If you use the Dexcom receiver, be sure to use the one that comes with your G7 system. Receivers from previous generations won't work with G7. Page 77: Quick Glance (Android) If the system isn't working correctly.
