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If you've received suspicious communications or found a suspicious website claiming to be from Amazon, visit the following Help pages: How to identify fake emails. How to identify fake text messages/SMS. How to identify fake phone calls. How to identify fake websites.
- Report Something Suspicious
Reporting suspicious phone calls, text messages, and emails....
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Visit the Amazon Customer Service site to find answers to...
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- Report Something Suspicious
If you receive a suspicious phone call from a scammer claiming to be from Amazon, be alert if they: Ask you for payment over the phone or outside of the Amazon website. Examples can be performing bank transfers, e-mailing credit card details, or sharing gift card details.
15 Μαρ 2024 · A new and complicated scam starts with a call or text message about a suspicious charge on your Amazon account. But it’s not really Amazon. It’s a scammer with an elaborate story about fraud using your identity that ends with you draining your bank or retirement accounts.
11 Μαΐ 2024 · If you engaged with an Amazon scam call and provided any personal information or payments, take these steps: Call Amazon customer service to report unauthorized changes and freeze accounts. Contact your bank to halt payments and monitor for any suspicious transactions.
24 Ιουλ 2023 · In an Amazon gift card scam, scammers will reach out to you via an Amazon phishing email, text, or phone call. The scammer will pretend to be from Amazon and inform you that something is wrong with your account.
13 Ιουν 2023 · Amazon scam calls are phone scams in which malicious actors try to trick you into giving up personal data, Amazon account information, or money. Here’s how Amazon scam calls typically work: You get a phone call from an unknown number or one “spoofed” to look like it’s coming from Amazon.
If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon.com. For more information on the most common scam tactics, visit Scam trends.