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If you receive a suspicious phone call from a scammer claiming to be from Amazon, be alert if they: Ask you for payment over the phone or outside of the Amazon website. Examples can be performing bank transfers, e-mailing credit card details, or sharing gift card details.
If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon.com. For more information on the most common scam tactics, visit Scam trends. To learn more, visit Trustworthy Shopping at Amazon
15 Μαρ 2024 · Worried about a suspicious purchase on Amazon? Log in through the website or app. Don’t call back the number that called you or a number someone left in a voicemail or text message. No one legitimate will tell you to keep it a secret.
13 Ιουν 2023 · Amazon scam calls are phone scams in which malicious actors try to trick you into giving up personal data, Amazon account information, or money. Here’s how Amazon scam calls typically work: You get a phone call from an unknown number or one “spoofed” to look like it’s coming from Amazon.
11 Μαΐ 2024 · If you engaged with an Amazon scam call and provided any personal information or payments, take these steps: Call Amazon customer service to report unauthorized changes and freeze accounts. Contact your bank to halt payments and monitor for any suspicious transactions.
11 Ιουλ 2022 · Any customer who receives a questionable email or call from someone impersonating an Amazon employee should report them to Amazon customer service. Amazon investigates these complaints and...
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.