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  1. Restore Messenger end-to-end encrypted chats with iCloud Drive. Restore Messenger end-to-end encrypted chats with a Google Account. You can restore your chats from Messenger secure storage with a PIN. You can also reset your PIN if you've forgotten it.

  2. If none of these options work or if you've forgotten your PIN or 40-character code, you can learn how to reset your security method for end-to-end encrypted chats on Messenger.

  3. Downloading your data from end-to-end encrypted chats is currently only available on a computer. You can download a copy of all your end-to-end encrypted messages at any time if you’ve turned secure storage on in Messenger.

  4. If you saved your chats in secure storage from Messenger, you can restore your chats on a new device with a PIN. This is the PIN that you created when you first turned on secure storage.

  5. If you backed up your chats in secure storage from Facebook, you can restore them on a new device with a PIN. This is the PIN that you created when you first turned on secure storage.

  6. If you backed up your chats in secure storage from Facebook, you can restore it on a new device with a 40-character recovery code that was generated from a device previously enrolled in secure storage.

  7. When you log on to Facebook on a new device, you'll need to restore your end-to-end encrypted chats that you backed up in secure storage with one of these security methods: Use a PIN. Use iCloud Drive (iOS only) Use a recovery code.

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