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  1. Electronically delivered goods can only be listed by eBay approved sellers and must follow our policy. Due to the nature of electronically delivered goods, extra care needs to be taken to prevent intellectual property infringement and minimize risks for buyers.

  2. Key points of eBays Electronically delivered items policy. Electronically delivered items that are not allowed, include: Software keys the seller is not authorized to sell. Digital copies or codes of movies that were included as part of purchasing a physical movie item.

  3. Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them. Why does eBay have this policy? This policy protects buyers from purchasing unauthorised digital items.

  4. To help business sellers comply with the requirements of the Digital Services Act, eBay is making it easy for sellers to add their customer-facing information within their Account settings on My eBay. Public facing seller information will appear on your listings available for purchase to EU buyers.

  5. Your business policies are important: they let buyers know how they can pay you, what your dispatch time is, the delivery services you offer (including shipping and packaging costs), and whether you accept returns.

  6. Our full selling practice guidelines below provide a range of tips for helping ensure you keep your buyers happy. They cover areas such as the item description, your terms and conditions, shipping and handling charges, delivery times, communication, returns, and photos.

  7. You can keep track of all your selling fees, payouts, and any credits you've received, as well as your monthly invoices in your Financial statements in Payments - opens in new window or tab in My eBay or the Payments tab - opens in new window or tab in Seller hub.

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