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  1. If you think your benefits may have been stolen, you should immediately call the customer service telephone number on the back of your EBT card, (877) 328-9677, or contact your county social services agency.

  2. (877) 328-9677 is a free call from California landlines; when using a cell phone, normal cellular telephone charges may apply. Customer Service is open 24 hours a day, seven days a week to answer any questions you may have about your EBT Card.

  3. This website is a resource for California EBT cardholders to check individual account balances, view transaction history detail, check claim status, and locate merchants and ATMs that accept the EBT card.

  4. If you encounter an error while on this page, please directly go to (https://cardholder.ebtedge.com/chp/index.html) or download the ebtEDGE mobile application from your devices app store. Please call the customer service number on the back of your EBT card and speak to a EBT Customer Service Representative.

  5. 5 Δεκ 2020 · Call the EBT Customer Service number (1-877-328-9677) on the back of your card. The Customer Service Hotline is available 24 hours a day, 7 days a week. After you call, enter your sixteen (16) digit EBT card number and you will hear your current CalFresh or cash account balance (s).

  6. To inquire about their balance via phone, cardholders can call the EBT Customer Service number at (1-877-328-9677). This service is available 24/7. After dialing, one should enter their 16-digit EBT card number, and the automated system will provide the current balance.

  7. Call customer service as soon as possible! If someone uses your card and personal identification number (PIN) to get benefits, these benefits might not be replaceable. If your EBT card is damaged and it does not work (cannot be read) at a merchant or ATM, you should request a replacement EBT card as soon as possible.

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