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  1. Call customer service right away at (877) 328-9677. Wait through two card number prompts without entering your EBT card number and you will hear a prompt to report your card as lost or stolen. Once reported, your EBT card is disabled and you are told how to get a new card.

    • Reporting

      Reporting File a Complaint. Against a Licensed facility, a...

    • CA EBT Locator

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    • Lost or Stolen Card

      If your EBT card is Lost, Stolen, or Damaged Call customer...

  2. www.ebtproject.ca.gov › Clients › lostStolenLost or Stolen - California

    If your EBT card is Lost, Stolen, or Damaged Call customer service right away at (877) 328-9677. Once reported, your EBT card is disabled and you are told how to get a new card.

  3. California has experienced an increase in Electronic Benefits Transfer (EBT) theft. If you think your benefits may have been stolen, please call the number on the back of your EBT card, (877) 328-9677 or contact your county office, to cancel the card.

  4. Call customer service right away at (877) 328-9677. Once reported, your EBT card is disabled and you are told how to get a new card. Call customer service as soon as possible! If someone uses your card and personal identification number (PIN) to get benefits, these benefits might not be replaceable.

  5. www.ebtproject.ca.gov › Clients › clientClient Page - California

    If your EBT card is lost or stolen. How do I apply for benefits? Access EBT Cardholder Website - Understanding the EBT Cardholder Website. What you need to know about your EBT card. How to take care of your EBT card. More places to use your EBT card. When to call the Toll-Free Customer Service Telephone Number. Beware of Scams!

  6. This website is a resource for California EBT cardholders to check individual account balances, view transaction history detail, check claim status, and locate merchants and ATMs that accept the EBT card. The Golden State Advantage card is California's EBT card.

  7. Call our Customer Service Center to enroll in VOICE ID at (866) 613-3777. This service is safe, secure, and available 24 hours/7 days a week. You can get: case information, benefit amount and much more without needing your Customer ID, PIN, Social Security Number, Phone Number or Zip Code.

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