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  1. Call customer service right away at (877) 328-9677. Wait through two card number prompts without entering your EBT card number and you will hear a prompt to report your card as lost or stolen. Once reported, your EBT card is disabled and you are told how to get a new card.

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  2. www.ebtproject.ca.gov › Clients › lostStolenLost or Stolen - California

    If your EBT card is Lost, Stolen, or Damaged Call customer service right away at (877) 328-9677. Once reported, your EBT card is disabled and you are told how to get a new card.

  3. (877) 328-9677 is a free call from California landlines; when using a cell phone, normal cellular telephone charges may apply. Customer Service is open 24 hours a day, seven days a week to answer any questions you may have about your EBT Card.

  4. Call customer service right away at (877) 328-9677. Once reported, your EBT card is disabled and you are told how to get a new card. Call customer service as soon as possible!

  5. Contact Us. We welcome your comments, suggestions and questions. You can contact the Department in several ways. Telephone (916) 651-8848. Email piar@dss.ca.gov. Mail California Department of Social Services 744 P Street Sacramento, CA 95814. Out-of-State Inquires cdss.osi@dss.ca.gov.

  6. www.ebtproject.ca.gov › Clients › clientClient Page - California

    If your EBT card is lost or stolen. How do I apply for benefits? Access EBT Cardholder Website - Understanding the EBT Cardholder Website. What you need to know about your EBT card. How to take care of your EBT card. More places to use your EBT card. When to call the Toll-Free Customer Service Telephone Number. Beware of Scams!

  7. Lost or stolen EBT cards or electronically stolen benefits. Lost or stolen cards should be reported immediately to the state’s designated 24-hour EBT telephone number. (The toll-free number in California is (877) 328-9677.) [See 7 C.F.R. § 274.2(e)(10)(v); Welf. & Inst. Code § 10072(f); MPP § 16-515.3.] Once reported, the county will ...