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  1. www.mass.gov › info-details › getting-your-ebt-cardGetting your EBT CARD - Mass.gov

    Call EBT Customer Service at 800-997-2555 (select language, then option 3 to report lost/stolen card). Go online at DTAConnect.com or to the DTA Connect mobile app . Under ‘My Info’, click on ‘Request an EBT Card’.

  2. www.mass.gov › welcome-to-ebtWelcome to EBT | Mass.gov

    Supplemental Nutrition Assistance Program (SNAP), Transitional Aid to Families with Dependent Children (TAFDC) and Emergency Aid to the Elderly, Disabled, and Children (EAEDC), Once you qualify for SNAP and/or TAFDC or EAEDC, you can access the benefits by using your assigned EBT card.

  3. www.masslegalservices.org › content › 91-what-if-i-my-ebt-card-lost-or-stolen91. What if I my EBT card is lost or stolen ... - Mass Legal...

    To report a lost or stolen EBT card, call the Massachusetts EBT Customer Service at (800) 997-2555. DTA will replace your card, but DTA will not replace any SNAP benefits that are stolen from your account.

  4. www.masslegalhelp.org › snap-food-benefits › 91-what-if-my-ebt-card-lost-or-stolen91. What if my EBT card is lost or stolen? - Massachusetts Legal...

    Once you report a lost or stolen card you can get a new PIN. You can also call the DTA Assistance Line at 1-877-382-2363 and follow the prompts to ask for a replacement EBT card. If you ask for a new card by phone, it can take 7-10 days to show up in the mail.

  5. www.mass.gov › info-details › steps-to-re-pin-your-ebt-cardSteps to Re-PIN Your EBT Card - Mass.gov

    Ajude a garantir a segurança do seu Cartão EBT e dos seus Benefícios DTA! Crie um novo PIN EBT antes de cada emissão: Ligue para o número que está atrás do seu cartão: 800-997-2555. Escolha o seu idioma. Digite o número que está na frente do seu cartão. Pressione ‘2’. Insira os 4 últimos dígitos do seu número do seguro social ...

  6. dtaconnect.eohhs.mass.gov › consumer › myInfoDTA Connect - Massachusetts Department of Transitional Assistance

    If you think your benefits have been stolen, do two things. First, change your EBT card PIN right away. Your PIN is the secret number you use with your EBT card.

  7. www.masslegalservices.org › content › 82-what-should-you-do-if-you-need-replace-or82. What should you do if you need to replace or change your EBT...

    Call EBT customer service, (800) 997-2555, to report a lost or stolen card. To replace an EBT card, Go in person at a DTA office, Go to the DTA Connect mobile app and request an EBT card (click "benefit detail" and then "EBT Card Status"), Go to DTAConnect.com and go to 'My Info', click "view more" and then click on Request an EBT Card, or

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