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  1. If your EBT card was lost or damaged, know that you can call the toll-free EBT customer service help desk at 1-866-281-2448. This includes losing your card in the wake of a natural disaster. The help desk is available 24/7 and offers support in English or Spanish.

  2. If your EBT card was lost or damaged, know that you can call the toll-free EBT customer service help desk at 1-866-281-2448. This includes losing your card in the wake of a natural disaster. The help desk is available 24/7 and offers support in English or Spanish.

  3. Virginia Department of Social Services (VDSS) 5600 Cox Road Glen Allen, VA 23060 General Information: Ask VDSS (804) 726-7000 Main Agency; citizen.services@dss.virginia.gov; All Other Inquiries: Telephone Numbers - Benefits & Services; Web Malfunctions Unrelated to Child Support

  4. There is also a toll free number citizens can call to apply as well: 1-855-635-4370. If customers require a replacement EBT card, call 1-866-281-2448 or contact your Benefits Caseworker and one will be mailed to you, if applicable.

  5. www.rva.gov › social-services › esi-snapsnapetESI - SNAP/SNAPET - Richmond

    I’ve lost my Electronic Benefits Transfer (EBT) card. How do I get a new one? If an EBT card is lost, stolen or damaged, the cardholder can call the toll free, 24-hour Virginia EBT Customer Service Help Line at (866) 281-2448 .

  6. PIN means Personal Identification Number. You must have a 4-digit PIN to use your card and access the benefits in your SNAP account. To choose a PIN, you call 1-866-281-2448 and follow the instructions. You will need the following when you call: - Virginia EBT Card Number - Social Security Number - Birth Date

  7. Benefits are posted monthly to eligible households on an EBT card to purchase eligible food items at participating stores. For more information or to request an application for SNAP, please contact us via phone at 434-455-5850 or email us .

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