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Total quality management (TQM) is a management approach to long-term success through customer satisfaction. Training courses in TQM will teach you how to use a combination of strategy, data, and effective communication to integrate quality into all aspects of your organization.
Project Management. BrowsE the Catalog. Meeting you where you are. Wherever you are in your career, ASQ’s best-in class learning solutions will get you where you want to be. Discover the tools to make a business impact, earn global recognition via certification from the world’s leader in quality learning, close skill gaps, and elevate your career.
20 Μαρ 2024 · 3. Education and Training. Education and training are mandatory to overcome the lack of understanding of TQM principles by supervisors, customers, and superiors in the traditional chain of command. And there are no shortcuts to it.
14 Αυγ 2024 · Learn how to design and deliver quality training and education for your staff and stakeholders that align with your Total Quality Management (TQM) goals and standards.
Total Quality Management is an approach to the identification, delivery and control of quality within organization. It is a tried and tested method, highly in demand in today's workforce, which sees a company placing quality at the core of its overall operation strategy.
This Total Quality Management (TQM) course teaches core tools and techniques required to develop, implement and maintain excellence in terms of products and service performance and delivering superior value to customers with a focus on consistent productivity improvement and reduced operating costs.
Total Quality Management involves continuous improvement, leveraging data and metrics to make informed decisions, fostering a culture of teamwork and innovation, and aligning strategies with customer needs. Among the primary TQM principles is customer satisfaction – in other words, meeting and exceeding customer needs.
