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Total quality management (TQM) is a management approach to long-term success through customer satisfaction. Training courses in TQM will teach you how to use a combination of strategy, data, and effective communication to integrate quality into all aspects of your organization.
Upon course completion, participants will be able to: Realize the importance of quality models ; Understand various quality models ; Understand TQM philosophy ; Communicate the importance of customer focused TQM ; Apply TQM improvement tools to enhance customer satisfaction and improve processes within their organizations
The master’s Program in Business Administration – Total Quality Management with an International Orientation (MBA TQM International) completes the Academic Year 2022-2023, 29 years of operation, being not only one of the first two established Master’s Programs at the University of Piraeus, but also one of the first Master’s Programs in Greece, r...
Introduction to TQM Training. Proper training is essential when launching a successful Total Quality Management (TQM) program. The professional staff of Subject Matter Experts (SME) at Quality-One have years of experience working with companies implementing TQM methodology.
The curriculum includes three categories of courses. A full set of courses for studies in Business Administration (MBA), an equally full set of courses for the specialization in Total Quality Management (TQM), and a background course.
A core definition of total quality management (TQM) describes a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
The course is a comprehensive introduction to Total Quality Management (TQM) and its main objective is to present the basic concepts and definitions of TQM, giving emphasis on the applied quantitative techniques and tools.
