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As TQM has become an important management approach for advancing effectiveness in the health-care sector, this kind of research is of value to researchers and managers. Stakeholders in the health sectors should introduce and implement TQM in hospitals and clinics.
- TOTAL QUALITY MANAGEMENT - THE NEW PARADIGM IN HEALTH CARE MANAGEMENT - PMC
Implementation of TQM in service hospitals will require...
- TOTAL QUALITY MANAGEMENT - THE NEW PARADIGM IN HEALTH CARE MANAGEMENT - PMC
Key principles of TQM include top management support, customer focus, continuous improvement, employee education and participation, along with statistical reporting (Powell et al 2009a).
Implementation of TQM in service hospitals will require Quality Management awareness, training and framework development as well as development of customer awareness. TQM has been widely applied in clinical field with successful outcome.
23 Σεπ 2019 · As depicted in Table 2, education and training, continuous quality improvement, patient focus/satisfaction, top management commitment and teamwork appear to be the core predictors (CSFs) in this review. This finding validates how important these variables are in the successful implementation of TQM in the health-care context.
Eight supporting TQM practices, such as top-management commitment, teamwork and participation, process management, customer focus and satisfaction, resource management, organization behavior and culture, continuous improvement, and training and education were identified as best practices for TQM implementation in any health care setting.
2 Ιαν 2020 · In this chapter we will focus on clarifying basic concepts such as “quality” and “customer,” presenting the basic principles of total quality management (TQM), and implementing this particular management model in the health-care sector. In particular, this chapter: Analyzes in depth the concepts of “customer” and “quality”
28 Οκτ 2024 · Total Quality Management (TQM) is instrumental in augmenting the quality and efficacy of healthcare service delivery, but a comprehensive evaluation of present and evolving TQM research trends within healthcare research articles is notably absent.
