Αποτελέσματα Αναζήτησης
Practically, given the identified core TQM predictors in this study, it is evident that hospitals’ management should consider entrenchment of continuous quality improvement, education and training, patient focus/satisfaction top management commitment and teamwork in the implementation of TQM, which will consequently enhance hospital performance.
- TOTAL QUALITY MANAGEMENT - THE NEW PARADIGM IN HEALTH CARE MANAGEMENT - PMC
Employee education and training – Developing an...
- TOTAL QUALITY MANAGEMENT - THE NEW PARADIGM IN HEALTH CARE MANAGEMENT - PMC
The goals of measuring health care quality are to determine the effects of health care on desired outcomes and to assess the degree to which health care adheres to processes based on scientific evidence or agreed to by professional consensus and is consistent with patient preferences.
Employee education and training – Developing an implementation plan to educate all employees about quality improvement concepts and tools and training and retraining them as an investment to avoid employee burnout and a motivating as well as re-energising tactics.
4 Δεκ 2018 · Conclusion: As TQM has become an important management approach for advancing effectiveness in the health-care sector, this kind of research is of value to researchers and managers. Stakeholders in the health sectors should introduce and implement TQM in hospitals and clinics.
In recent years, there is an increasing interest in the healthcare industry to apply total quality management (TQM) principles to improve customers’ quality of service and care.
Key principles of TQM include top management support, customer focus, continuous improvement, employee education and participation, along with statistical reporting (Powell et al 2009a).
23 Σεπ 2019 · As depicted in Table 2, education and training, continuous quality improvement, patient focus/satisfaction, top management commitment and teamwork appear to be the core predictors (CSFs) in this review. This finding validates how important these variables are in the successful implementation of TQM in the health-care context.
