Αποτελέσματα Αναζήτησης
As depicted in Table 2, education and training, continuous quality improvement, patient focus/satisfaction, top management commitment and teamwork appear to be the core predictors (CSFs) in this review. This finding validates how important these variables are in the successful implementation of TQM in the health-care context.
1 Δεκ 2015 · The present study concluded that factor analysis extracted the following five principles of TQM implementation in hospitals: continuous improvement, teamwork, training, top management commitment and customer focus.
国城 林. Objectives: The aims of the study were to explore the extent of Total Quality Management (TQM) implementation in hospitals and its association with demographic variables. Methods: This cross-sectional study collected data from 332 nurses using a self-developed questionnaire.
Eight supporting TQM practices, such as top-management commitment, teamwork and participation, process management, customer focus and satisfaction, resource management, organization behavior and culture, continuous improvement, and training and education were identified as best practices for TQM implementation in any health care setting.
quality depends heavily on staff education, training, and abilities (Mosadeghrad 2013b). Healthcare delivery requires collaboration between different groups (clinicians, managers, administrators,…), hence the importance of cross-disciplinary knowledge sharing.
23 Σεπ 2019 · As depicted in Table 2, education and training, continuous quality improvement, patient focus/satisfaction, top management commitment and teamwork appear to be the core predictors (CSFs) in this review. This finding validates how important these variables are in the successful implementation of TQM in the health-care context.
2 Ιαν 2020 · In this chapter we will focus on clarifying basic concepts such as “quality” and “customer,” presenting the basic principles of total quality management (TQM), and implementing this particular management model in the health-care sector. In particular, this chapter: Analyzes in depth the concepts of “customer” and “quality”
