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Hey guys, I recently made the switch from XBOX to PC, never have used PC to play any games like Apex Legends etc. Yesterday my account got banned so I sent an email to support and I got a reply back today stating that my account had been hacked and I needed to contact live support to start a chat. ...
then once you've done that, click on the one folder that has your PC's name on it, then click on Documents after the PC's named folder, once you've also done that you'll be directed to some more folders, Click on Electronic Arts then Sims 4 I don't work for EA
Use EA Help for help on issues with your EA products or account. You can also check out Answers HQ and follow @EAHelp on Twitter for updates on emerging issues. To access a more detailed guide, including extra related topics, please click here to refer to our other post in the General Questions s...
EA community forums for players to get player-to-player support, ask questions, share their game and troubleshooting experience.
@halicee The game looks for game user files in the c/users/(logged in user)/ documents/electronic arts/sims4. It depends on what you are using to start your computer. Microsoft no longer makes it easy to stop OneDrive. The easiest way is to open OneDrive settings and stop the electronic arts folder from syncing and set keep files on this computer.
The Electronic Arts folder is in the C:\Users\Username\Documents\Electronic Arts The Sims 4 folder won't show up until you have started the game via Origin at least once. Message 2 of 14 (42,008 Views)
I can't find your customer service at all. My account was blocked by you. It's a new account. I didn't do anything.
If you follow the instructions exactly, it should work fine. It's still a good idea to make a backup copy of your Sims 4 user folder (the one in Documents\Electronic Arts) first, just in case something goes wrong. If you're not sure about one of the steps, feel free to ask questions.
29 Ιουν 2013 · For support, please visit the EA Help website.For instructions on how to use the EA Help services, please refer to How to use EA Help.
I've recently installed Windows 11 and Sims 4, I went to the documents but couldn't find the Electronic Arts folder, the game runs fine but the folder is missing.
