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When you want to either make a payment to a provider or reimburse yourself using funds in your health and benefit account(s) (FSA, LPFSA, DCFSA, HRA or Commuter Benefits), you will need to file a claim. You can file a claim on the member website, on the MyHealth app, by mail or fax.
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Learn how to dispute a transaction on your account with Bank of America, as well as how to view the status of your claim through either Online Banking or the Bank of America® Mobile Banking app.
The Claims Message Center allows you to track individual disputes as well as receive and reply to requests for additional information. Review the Bank of America® credit card dispute FAQs and find answers to your most frequently asked questions about how to dispute a credit card charge.
Recipient Select lets your customers choose the method to receive payments such as insurance claims, royalties, and gig-economy wages. Learn how it works here.
It's quick and easy to file claims electronically, whether on the member website or using the Explanation of Benefits (EOB) Smart Scan feature on the MyHealth app. Learn more about filing a claim. Be aware of deadlines for spending funds and filing claims.
For help with your User ID or Password, please go to www.bankofamerica.com or the Mobile Banking app. For your protection, you'll need to complete an additional security step. We sent a notification to your registered device. Verify your identity in the app now to Log In to Online Banking.
