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  1. You can restore your chats from Messenger secure storage with a PIN. You can also reset your PIN if you've forgotten it.

  2. If you’ve stored your Messenger chat history in secure storage but have forgotten your security method (for example, a PIN), you can restore your chats on a new device with a one-time code. This one-time code will be sent to the Messenger app on any of your mobile devices where you’ve recently used Messenger.

  3. If you backed up your chats in secure storage from Facebook, you can restore them on a new device with a PIN. This is the PIN that you created when you first turned on secure storage.

  4. Open Messenger on your device with secure storage on and tap your profile photo in the corner. Tap Privacy and safety. Tap End-to-end encrypted chats. Tap Secure storage. Tap Reset PIN. Learn about other options to restore your end-to-end encrypted chats on Messenger.

  5. If you backed up your chats in secure storage from Facebook, you can restore it on a new device with a 40-character recovery code that was generated from a device previously enrolled in secure storage.

  6. When you log on to Facebook on a new device, you'll need to restore your end-to-end encrypted chats that you backed up in secure storage with one of these security methods: Use a PIN. Use iCloud Drive (iOS only) Use a recovery code.

  7. If none of these options work or if you've forgotten your PIN or 40-character code, you can learn how to reset your security method for end-to-end encrypted chats on Messenger.

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