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Real-time overview of problems with Facebook Messenger. Service down, can't send or read messages? We'll tell you what is going on.
If you're having problems playing videos (including Reels) on Facebook, then try some of the tips below. Check your internet connection: If you’re using Wi-Fi, then try reconnecting to your network or connecting to a different network.
Facebook Messenger allows users to send and receive text messages as well as photos and video. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. It is common for some problems to be reported throughout the day.
Find out how to troubleshoot a problem with the Messenger app, including how to update the app.
To install or update the Messenger app, go to the App Store or Google Play store on your device. Installing the latest version may help to fix problems when something's not working.
If you're having problems with playing videos (including reels) on Facebook, then try some of the tips below. Check your Internet connection: If you're using Wi-Fi, then try reconnecting to your network or connecting to a different network.
For help with the Messenger app or messenger.com, visit the Messenger Help Center. If something isn't working with your camera, microphone or speakers for video calling on Facebook, here are some things you can try.
