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  1. Request a pickup for any freight shipment by phone. Contact customer service at 1.866.393.4585 to arrange a pickup. Or contact your local freight service center. Find one near you.

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  2. Use FedEx Express ® Freight pickup for 1-, 2-, or 3-day domestic shipments, and 1–5-day international delivery. You don't need a FedEx account to schedule a freight pickup.

  3. Where is my package? Enter your FedEx tracking number, track by reference, obtain proof of delivery, or TCN. See FedEx Express, Ground, Freight, and Custom Critical tracking services.

  4. For standard cross-border services, such as scheduling a pickup, tracking the status of your shipment or managing your account, contact FedEx Freight International Customer Service at 1.866.393.4685.

  5. When I track my FedEx Express® package, it shows it was delivered, but my recipient can’t find it. How do I dispute a delivery or report it as missing? How do I know what time the package I shipped will be delivered? View all

  6. Access documents, images, and detailed status-tracking information, including estimated delivery time windows. Customize your dashboard to filter, sort, and export reports; view shipments in list or calendar view; and nickname shipments for easy identification.

  7. All you need is a tracking number, reference number, transportation control number (TCN), FedEx Office order number, or the number from your door tag. Then use one of these methods: Track it online. Use our mobile app. Text “follow” and your door tag number to 48773. Please call customer support, say “track my package,” and follow the ...

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