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  1. Learn about your Medicare Part C medical plan rights and Medicare Part D prescription drug rights. Healthfirst makes it easy for you to find a doctor and access your health information and plan benefits. Log in for help taking care of your health.

  2. Member portal for Healthfirst accounts. You can now pay bills, access benefits, view claims and manage all your Healthfirst plan info in one place.

  3. Helping New Yorkers access affordable health insurance. For 30 years, we’ve been helping New Yorkers of all ages get quality health plans. And we can help you, too. New York State Open Enrollment is here. Apply now for affordable health insurance coverage for you and your loved ones.

  4. Log in to your secure account or the Healthfirst NY Mobile App to: See your Member ID card; Find or change doctors; Understand your benefits; Chat with a representative; Manage your prescriptions; Find services to support your health; And more!

  5. Registration Instructions 1. Click on the portal button above. (for Medicare Advantage and Individual & Family plan members only) 2. At the bottom of the next screen, click on the "Register here" box under "New User." 3. Enter your information and you're all set. Be sure to have your member ID card handy when going through the registration process.

  6. Over 200,000 Dual Eligible Members. Over 200,000 (82%) of Healthfirst’s Medicare members have dual status or receive Low Income Subsidy (LIS) to assist with prescriptions drug costs. 2

  7. Visit MyHFNY.org to register your secure Healthfirst account and get the information you need, including a complete list of plan benefits and coverage (your Certificate of Coverage). Or you can call Member Services at 1-855-789-3668 (TTY 1-855-779-1033), Monday to Friday, 8am–6pm. This handbook is available in English, Spanish, and Chinese.