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  1. We're here to help, with the tools you need to report suspicious activity. If you suspect fraud, it's important to call us immediately at one of the phone numbers listed below: Deposit Accounts: Debit Cards, Checks and Zelle®, including lost or stolen debit cards or checkbooks: 1.800.432.1000.

    • Contact US

      Bank of America customer service information is designed to...

    • Fraud Protection

      The first thing to look for: Fraudulent emails typically...

    • How to Avoid Scams

      Read how to stay safe from Cybercrime. You're contacted out...

  2. Read how to stay safe from Cybercrime. You're contacted out the blue. Contacted unexpectedly by phone, email, text, direct message or pop-up with a request for personal information or money. Bank of America will never text, email, call, or visit you at your home asking for personal or account information.

  3. 15 Μαρ 2023 · The Bank of America email or text message is a scam that aims to infect your device with malware to steal your personal and financial information. If you receive the Bank of America email or text message, do not call the customer support number.

  4. 12 Δεκ 2023 · Call Bank of America’s customer service line at 800-432-1000 if you’ve given away personal or financial information. Forward suspicious emails and text messages to abuse@bankofamerica.com . Monitor and/or freeze your accounts.

  5. 7 Μαρ 2023 · If you receive a text message from Bank of America that asks you to confirm your bank account number, Social Security number, or provide your login credentials, it’s a scam.

  6. If you’re in doubt, call the client service number on our Contact Us page, on your statement or on the back of your credit, debit or ATM card. If you receive what appears to be a fraudulent text message, we urge you to report it immediately. Forward any Bank of America-related messages to abuse@bankofamerica.com. Include the number the ...

  7. 27 Οκτ 2023 · If you’ve been targeted by a Bank of America text scam, forward the message to 7726 (SPAM), email it to abuse@bankofamerica.com, or call the number on the back of your card to speak with a representative.