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To submit a concern or raise an issue, dial 211 using your Globe mobile, 808 using TM, or (02)7730-1000 using landline for FREE. Need help with Globe products and services? You can contact us at any of our available channels.
All our plan offers come with free WiFi modem (DSL, Fibre and LTE bundled plans) and monthly volume allowance. Plans starting at 1299 and above also have a free landline with unlimited calls to any Globe or TM numbers.
Want to easily manage your Globe accounts in just one app? Searches for "GlobeOne” to learn more about its life-enhancing features. Everything you need to know about Globe's internet services is here, from LTE to Globe At Home and everything in between!
3 Ιαν 2023 · Globe Customer Service Hours. Globe’s Digital Assistant, which is essentially an advanced chatbot that’s always ready to respond, is available 24/7 on its Facebook and Twitter pages. However, for a more advanced concern, an agent will only be able to reach you from 9AM to 8PM.
24 Ιαν 2024 · If you wish to connect with Globe customer support for personalized assistance, you may send a message to their Facebook and Twitter accounts. If you are a TM subscriber, you may call 808 on your TM mobile phone or (02) 7730-1500 via landline. If you are a Globe Platinum customer, call 188 or (02) 7730-1888.
9 Σεπ 2022 · If you want to contact Globe customer service, call the hotline number 211 for free on your Globe mobile phone. You only need ₱1 load balance to make the call. If you prefer to call via telephone, please call Globe's toll-free number instead: (02) 7730-1000.
24 Απρ 2023 · 1. Hotline and Digital Assistant. Using your Globe mobile: Dial 211. Using your T.M. mobile: Dial 808. Using a landline: 027730-1000. Using Prepaid Globe mobile: Dial *143# Once you’ve reached the Globe hotline, a Digital Assitant prompt will give you options for assistance.
