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  1. Call the HHSC Help Desk at: Phone 512-438-4720. Toll free 1-855-435-7181. TDD 711. Fax 512-438-5885. We are located at: 701 W. 51st Street, MC 720. Austin, TX 78751. Help Us Serve You Better.

  2. This portal is run by the Texas Health and Human Services Commission. Located at: 701 W. 51st Street, MC C720. Austin, TX 78751. Additional Contact Information: Phone 512-438-4720. Toll free 1-855-435-7181.

  3. Please make sure your Enterprise Portal profile has a valid email address. If you do not have a valid email address, you must contact the help desk (at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday ), and provide a valid email address.

  4. If you have questions or are experiencing difficulty with your services from HHS, including Medicaid managed care, contact the Office of the Ombudsman. Phone: 877-787-8999 Relay Texas for people with a hearing or speech disability: 7-1-1 or 800-735-2989

  5. The HHS Enterprise Portal allows you to access all of your HHS applications in one place. You can also benefit from the following features… Request new access to an application. Request changes to your existing access. View updates to your access requests. Sign the Acceptable Use Agreement and other HHS forms. View More. Tips on using the web help.

  6. Complete the following steps to access your applications: Navigate to the HHS Enterprise Portal https://hhsportal.hhs.state.tx.us. Login to the Enterprise Portal using your username and password to open the HHS Enterprise Portal Dashboard.

  7. last.hhsportal.hhs.state.tx.us › publicHelpGuide › ContentHHS Enterprise Portal

    If you are locked out of your account, contact the Help Desk at 512-438-4720. You can also find additional help on the HHS Enterprise Portal Web Help. Portal Registration. To create a portal user account, access the portal at: https://hhsportal.hhs.state.tx.us/iam/portal and select. On the Self Registration screen: Register. Select a user type.

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