Αποτελέσματα Αναζήτησης
HOW TO FILE A COMPLAINT ABOUT HOSPICE CARE. If you or your caregiver have concerns about the quality of care you receive from your hospice provider, you can fle a complaint. OPTION 1: Through your State Survey Agency (SA). [click here]
If the complaint relates to a patient who has died, ensure that we have consent to share information with the person making the complaint. Offer a face to face meeting as soon as possible. Acknowledge receipt of the complaint in writing within 2 working days using the standard template (Appendix 2).
How to complain. Our information, How to Make a Complaint, will be available to all of our users from the outset of their treatment as part of their induction to the service. This information will also be available on the Hospice website, at the Hospice reception, and in the Hospice retail outlets.
In the event of a patient related complaint, Hospice identifies and resolves problems and uses the opportunity to improve patient care. All complaints are processed in a uniform and timely manner. DEFINITION: A grievance or complaint (hereafter referred to as grievance) is a formal or informal written or
If Required, Additional Investigation Findings: Compliance Issue: Yes/No Explain . Corrective Action Implemented (what, when, follow-up plans) Legal Counsel Contacted? Yes/No . Signature and Title Date Documented on Compliance Issues Tracking Log Compliance Report Investigation . Confidential Information ...
Create detailed hospice incident reports with our easy-to-use form template. Ideal for nurses, ensuring accurate documentation in critical healthcare situations
Complaints Form If you want your complaint or suggestion investigated you can: • Place this completed form in the box provided at the entrance of our hospice in Turnchapel. • Post it to St Luke’s Hospice at the address on the back of this leaflet. • Email: info@stlukes-hospice.org.uk. • Fax to: 01752 481818. Something to tell us?
