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Click the My Subscription option from the drop-down menu. Follow the onscreen prompts to cancel your subscription. Once you've cancelled, your subscription benefits will continue until the one-year subscription has ended.
Our Support Team will be able to help you with the next steps to correct the email address associated with the subscription. Once done, you should be able to cancel your subscription according to the steps at https://community.gopro.com/s/article/GoPro-Subscription-Cancellation .
Learn how to cancel your GoPro subscription on both phone and PC with this step-by-step guide.
When you unsubscribe, you'll have until the end of the billing cycle to retrieve your content. Once your subscription is up, you'll lose access to your content. By GoPro's terms, anything you don't retrieve by the time your subscription expires is subject to be permanently deleted.
GoPro subscription available in select territories. Cancel anytime. See terms + conditions for more details. ¹ Unlimited cloud storage is limited to content captured on GoPro devices (excluding Fusion), subject to the compatibility limitations listed here.
Select "Account" at the top right corner of the screen and log in to your account. Select the "Account" button again. Select "My Subscription" from the drop-down menu and then select "subscription". Choose "Cancel subscription". You will need to follow the prompt to complete your cancellation.