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  1. If your employees are suspicious about a card or a cardholder at any time during a transaction, tell them to call the Authorization Center and request a Code 10 authorization. A Code 10 authorization request alerts the card issuer to suspicious activity — without alerting the customer.

  2. Mastercard cardholders can access safety & security benefits for digital payments made online, in stores or in app. We protect you from fraud & ID theft 24/7/365.

  3. Should you suspect fraud, there are several steps you can take to minimize your risk and manage the situation. If your employees are suspicious about a card or a cardholder at any time during a transaction, tell them to call the Authorisation Center and request a Code 10 authorisation.

  4. Get Mastercard consumer support. Get help on your questions related to card benefits, offerings, lost or stolen cards and much more.

  5. Keep contact information for reporting fraud easily accessible, and make sure your employees know how to use it. If a fraudulent transaction occurs, contact the following entities for assistance: Mastercard merchant solutions can help prevent card fraud.

  6. Research the charity online using a reputable site like CharityNavigator.org. Never provide your credit card or banking details to anyone who calls, emails or texts you.

  7. 29 Απρ 2024 · File a credit card fraud police report locally. Bring your FTC Identity Theft Report, along with a copy of a past bill (or some document with your address), your official ID (like a driver’s license or passport), and any other useful evidence/documentation about the credit card fraud.

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