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If you think you may have received a suspicious or fraudulent correspondence claiming to be from Amazon, we recommend that you report it. For more information, visit Report a Scam . For tips to determine whether a communication you received is from Amazon, visit Identifying a Scam .
- Report Suspicious Emails, Phone Calls, Text Messages, Or Webpages
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- Identifying Whether an Email, Phone Call, Text Message, Or Webpage is From Amazon
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- Account & Login Issues
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- Report Unauthorized Activity
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- Report Suspicious Emails, Phone Calls, Text Messages, Or Webpages
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon.com. For more information on the most common scam tactics, visit Scam trends. To learn more, visit Trustworthy Shopping at Amazon
9 Οκτ 2023 · The Amazon Prime invalid billing payment scam starts with an email designed to look like it is from Amazon. The email will typically say that there is an issue with your Prime membership payment and that your membership will be canceled if you do not update your payment information.
If you are reporting a phishing or unsolicited email, you will also be asked to forward a copy of the email to Amazon by following the steps below: Open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Note: Sending the suspicious email as an attachment is the best way for us to track it.
Report a suspicious phone call, message, or other scam. Follow the instructions in Report a Scam to report suspicious emails, phone calls, text messages, unsolicited packages, or gift card scams.
If you have received an email that you know is a forgery or if you think you have been a victim of a phishing attack and you are concerned about your Amazon account, please let us know right away by reporting a phishing or spoofed email.