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If waiting for the machine to receive the fax fails, try connecting the fax to another wall jack using the phone cord that shipped with the fax machine. 12- and 15-digit fax log codes Fax log reports include a diagnostic code to help identify fax sending and receiving status and problems.
- Welcome to HP Customer Support - Official HP® Support
Welcome to HP Customer Support - Official HP® Support
- HP printers and fax machines - Resolve fax problems
Check the fax number, connection setup, and settings when...
- Fix Fax Issues | HP® Support - HP Customer Support
You may see these error messages: Fax communication error....
- Welcome to HP Customer Support - Official HP® Support
Check the fax number, connection setup, and settings when faxes do not send. Perform the following tasks in the order given. Test fax transmission after each task to see if the issue is resolved. You can send a test fax to the HP Fax Test Service at 1-888-HPFaxme (1-888-473-2963). This free service sends a return fax within 5 to 7 minutes when ...
You may see these error messages: Fax communication error. Fax receiving but not sending. Fax sending but not receiving. Printer keeps defaulting to fax. The fastest way to resolve HP fax issues and error codes is with our automated Virtual Assistant.
16 Φεβ 2024 · The remote machine has failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area are old or if noise is present (static on the phone line).
Unfortunately, the receiving fax machine seems to be incompatible. SoftFax connected to a fax machine and began to send the fax, but the receiving fax machine didn't respond appropriately. Please try again.
23 Αυγ 2017 · I understand that you are unable to send fax and you have already done some preliminary troubleshooting. Follow the steps below to correct the problem. Verify that you are dialing the number correctly.
Error types and their descriptions on fax displays can vary per HP fax machine model. You can refer to your machine manufacturer’s guide for the list of error codes and recommended solutions. But you can also try to fix a HP fax problem following the troubleshooting list and their answers below.
