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  1. www.hrs.com › enterprise › hotelsFAQs - HRS

    Read the instructions carefully and access the Hotel Service Portal to retrieve the full credit card number and CVV. Click on “Booking Overview” and “Bookings”. Use the filter to find the reservation and click on the “eye” or “pencil” icon (depending on if it is an upcoming or past reservation).

  2. Sign in to access all of your Capital One accounts. View account balances, pay bills, transfer money and more.

  3. Credit card is the most popular way to pay online. HRS naturally uses the latest encryption technology (SSL) to transfer credit card details. Where do I pay for the room I reserve?

  4. For customers with an active support contract, report your technical issue through the HRS Service Desk webpage or app, and we will contact you shortly. If you do not have an active support contract, please send us your contact information by email.

  5. Do you want to increase your business? We provide hotels exclusive access to business travellers worldwide For more, click here

  6. Our Payment Platform enables various payment scenarios, including in-person payments and e-commerce. Additionally, it provides contactless check-out and alternative payment methods. Our PCI compliant system and tokenization technology ensure secure transactions every time.

  7. Your booking with HRS: fast, simple and secure! Page 1 What do I find on the homepage? Any questions? To ensure your hotel room is held for you even if you arrive after 6pm, it must be guaranteed by a credit card. If the booking is not cancelled before 6pm, the hotel may impose a cancellation charge. Any questions?

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