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Online dispute form. Customers can now raise a dispute on personal internet banking against credit card transactions. For Credit card/Debit card dispute please click here .
Find out how to dispute a payment or charge on your debit or credit card. Get information on how to contact us and the things to check first.
If you wish to dispute a transaction on your HSBC credit/debit card account, please complete this form, attach the supporting document(s) and return to: HSBC Bank Malta p.l.c. Card Operations Operations Centre Mill Street Qormi QRM3101.
If there's a card payment that you recognise but would still like to dispute, you'll need to fill in our dispute form. Before doing this, you may want to contact the retailer first. They may have mistakenly charged you, and they can put it right quicker than we can.
You've told us about an issue with a flight or holiday booking. You've told us about an issue with a cash withdrawal. You've told us about being charged twice for a payment. Help Tool step by step journey.
For security reasons we advise you to send the dispute form from your registered email address with the bank. CREDIT/DEBIT CARD DISPUTE FORM. Date: Card Number: Please enter the card number on which the dispute transaction(s) has taken place. Account Number: In case of Debit Card dispute(s)
Get in touch with us right away to report suspicious transactions and see what your next steps are if you need to dispute a transaction.