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  1. If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:

  2. If you can’t receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email or phone number on your account.

  3. Please enter your email or mobile number to search for your account.

  4. If you've turned on two-factor authentication, you can get 10 recovery login codes to use when you're unable to use your phone. Once you have your recovery codes, you can use one in place of your authenticator code when logging in.

  5. Get back into your account if you're being asked to do a security check. Log into Facebook and follow the instructions to confirm your identity. If you can't remember your Facebook password, you can request a new password.

  6. My Facebook account is locked and I'm not getting phone or email codes when trying to confirm my account. Find your Facebook sign-up confirmation email. Recover your Facebook account if you can't log in. If your account's security may have been affected, we'll ask you to do a security check.

  7. If you see one of these error messages when you try to reset your password, please try these steps: Invalid Code: Copy the full numeric code from the email you received and paste it into the space that says Enter code.

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