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  1. Chat to iD Mobile advisers or bot for answers to simple questions or anything else. Find out how to access the chat service, along with other online and phone options.

    • Coverage

      Coverage - Help and Support | iD Mobile Network

    • Billing

      Billing - Help and Support | iD Mobile Network

    • Complaints Procedure

      For account assistance and other queries which are not...

    • Lost & Stolen Phones

      If you can't log into your account or call our IVR, you can...

  2. Find out how to contact iD Mobile's Live Chat team for help with your account, phone, SIM, plans, roaming and more. Live Chat is available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays.

  3. Find out how to contact iD Mobile for various queries, complaints, or services. You can use live chat, automated phone service, Facebook, X (formerly Twitter), or the iD Community forum.

  4. Find out how to contact iD Mobile, make complaints, and handle fraud or nuisance calls. Log in to the iD Community using your Facebook account or use Live Chat to report issues.

  5. If you've any difficulties or wish to speak to a member of the iD team, you can chat with one of our Live Chat agents, by clicking on the 'Chat to us.' button on the bottom right-hand corner of the screen.

  6. my.idmobile.co.ukiD Mobile

    These cookies are needed to make any site work. They let you log in and use secure areas of our site such as the shopping basket and checkout. They’re known as session cookies because they usually expire once you’ve closed your browser – for example when you’ve finished shopping on this website. These are cookies that have been set by ...

  7. Visit now. Find us. iD Mobile is a trading name of Currys Group Limited. Registered address: 1 Portal Way, London, W3 6RS. Registered company number: 00504877. Vat number: GB226659933.

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