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  1. Aside from e-mail, you can also make a call to our customer hotline for your enquiries. Customer hotline: (+852) 3125 0888. Macau toll free customer hotline: 0800-347. WhatsApp: (+852) 6736 5169. WeChat: (+852) 6736 5169. Email: enquiry@ikea.com.hk. Business hours: Monday to Sunday, 9:00am - 6:30pm. WhatsApp QR code:

  2. Whether you're looking for answers, would like to solve a problem, or just want to let us know how we do, you'll find many ways to contact us right here. We'll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your sofa. Delivery.

  3. Merchandise Pick-up & Parcel Services. Office Parcel Delivery Service, pick-up locker .

  4. Need help? Contact us by phone or via chat. Get support to track and manage your order, check gift card balance, product availability, store hours and more.

  5. For the quickest resolution, we recommend visiting an IKEA store with your receipt or order confirmation. If you’re unable to do so, please contact the US IKEA Customer Support Center at 1-888-888-4532 with a detailed description of what’s missing.

  6. Contact us. Get in touch how you like, the choice is yours. Phone. If you like to hear a voice at the other end, we're there for you with everything you need. Our contact number is +63 2 8888 IKEA (4532) Wherever you're calling from, standard rates apply to phone charges. Monday – Sunday: 8am – 10pm.

  7. Hotline Number: 0800 333. Mobile Device, Computer Enquiries | Monday to Sunday (Including Public Holidays) 9am-12mn. TV, AV & Home Appliances | Monday-Friday: 9am-8pm. Saturday, Sunday & Public Holiday: 9am-6pm. Click here.

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