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  1. Aside from e-mail, you can also make a call to our customer hotline for your enquiries. Customer hotline: (+852) 3125 0888. Macau toll free customer hotline: 0800-347. WhatsApp: (+852) 6736 5169. WeChat: (+852) 6736 5169. Email: enquiry@ikea.com.hk. Business hours: Monday to Sunday, 9:00am - 6:30pm. WhatsApp QR code:

  2. Whether you're looking for answers, would like to solve a problem, or just want to let us know how we do, you'll find many ways to contact us right here. We'll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your sofa.

  3. 家居客戶請電郵至 enquiry@IKEA.com.hk亦可透過WhatsApp +852 6736 5169或致電+852 3125 0888查詢。 商業客戶請電郵至 IKEA.business@IKEA.com.hk 或WhatsApp +852 6736 5169查詢。 詳情請參考下列網頁https://www.ikea.com.hk/zh/rooms/ikea-for-business.

  4. Merchandise Pick-up & Parcel Services. Office Parcel Delivery Service, pick-up locker .

  5. Customer Services. Product Support. TRÅDFRI gateway support and IKEA Home smart app. If the heart of your smart home spells TRÅDFRI gateway, and you use the app IKEA Home smart, then this is where you get help getting started and what to do if something goes wrong. See More. TRÅDFRI Lighting customer support.

  6. Our contact number is +63 2 8888 IKEA (4532) Wherever you're calling from, standard rates apply to phone charges. Monday – Sunday: 8am – 10pm. Opening hours may vary in accordance with IATF restrictions.

  7. Contact us by phone or via chat. Get support to track and manage your order, check gift card balance, product availability, store hours and more.

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