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  1. Aside from e-mail, you can also make a call to our customer hotline for your enquiries. Customer hotline: (+852) 3125 0888. Macau toll free customer hotline: 0800-347. WhatsApp: (+852) 6736 5169. WeChat: (+852) 6736 5169. Email: enquiry@ikea.com.hk. Business hours: Monday to Sunday, 9:00am - 6:30pm. WhatsApp QR code:

  2. Whether you're looking for answers, would like to solve a problem, or just want to let us know how we do, you'll find many ways to contact us right here. We'll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your sofa. Delivery.

  3. For IKEA Hong Kong stores, you can opt to make your payment by cash, Octopus, Tap & Go, the new version of the IKEA Hong Kong gift card, EPS, credit card (VISA, Master, JCB, American Express or China UnionPay), BoC Pay, AlipayHK, WeChat Pay, Payme and cheque*.

  4. The IKEA Visa credit card customer service number is -866-387-6145 or 1-866-518-3990 for the IKEA Visa signature card (TDD/TTY 1-888-819-1918). Hours of Operation: For IKEA Visa credit card customer service call 1-866-387-6145. Sunday-Saturday 8:00am -11:00pm (ET).

  5. 3 Ιαν 2024 · You can call Visa or MasterCard’s international support hotline to report the loss of your credit card and for various types of emergency support services: VISA Global Customer Assistant Service Hotline: 1-303-967-1090. MasterCard Global Service Emergency Number: 1-636-722-7111.

  6. To enjoy the offers, customers must settle payments, and/or settle payments via mobile payment, with the “Eligible Credit Card, Debit Card and/or BOC ATM Card”, and/or settle payments via BoC Pay.

  7. Services Hotline: 2277 2277 (Monday to Friday 9:00am – 6:00pm, except public holidays) POS Terminal Helpdesk: 2277 2100. Click here for more information about how to contact us at American Express Hong Kong.

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