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  1. Aside from e-mail, you can also make a call to our customer hotline for your enquiries. Customer hotline: (+852) 3125 0888. Macau toll free customer hotline: 0800-347. WhatsApp: (+852) 6736 5169. WeChat: (+852) 6736 5169. Email: enquiry@ikea.com.hk. Business hours: Monday to Sunday, 9:00am - 6:30pm. WhatsApp QR code:

  2. Whether you're looking for answers, would like to solve a problem, or just want to let us know how we do, you'll find many ways to contact us right here. We'll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your sofa. Services support . Product support .

  3. Merchandise Pick-up & Parcel Services. Office Parcel Delivery Service, pick-up locker .

  4. Need help? Contact us by phone or via chat. Get support to track and manage your order, check gift card balance, product availability, store hours and more.

  5. Call us. Speak to a co-worker in our Customer Support Centre on 01733520006. Our Customer Support Centre opening times are: Monday - Saturday: 07:00 - 20:00. Sunday: 07:00 - 19:00.

  6. For the quickest resolution, we recommend visiting an IKEA store with your receipt or order confirmation. If you’re unable to do so, please contact the US IKEA Customer Support Center at 1-888-888-4532 with a detailed description of what’s missing.

  7. Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.

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