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  1. Customer hotline. Aside from e-mail, you can also make a call to our customer hotline for your enquiries. Customer hotline: (+852) 3125 0888. Macau toll free customer hotline: 0800-347. WhatsApp: (+852) 6736 5169. WeChat: (+852) 6736 5169. Email: enquiry@ikea.com.hk. Business hours: Monday to Sunday, 9:00am - 6:30pm.

  2. Call +65 6786 6868. Standard rates apply to phone charges wherever you call from. Sunday – Thursday: 9am – 10pm. Friday and Saturday: 9am – 11pm. Send us a message. For return and refund matters, please send us a text message for further assistance. Chat WhatsApp.

  3. Customer service. Whether you're looking for answers, would like to solve a problem, or just want to let us know how we do, you'll find many ways to contact us right here. We'll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your sofa. It's safe to shop at IKEA.

  4. Inquire about the following related services. Whether you're looking for answers, would like to solve a problem, or just want to let us know how we do, you'll find many ways to contact us right here.

  5. 家居客戶請電郵至 enquiry@IKEA.com.hk亦可透過WhatsApp +852 6736 5169或致電+852 3125 0888查詢。 商業客戶請電郵至 IKEA.business@IKEA.com.hk 或WhatsApp +852 6736 5169查詢。

  6. Contact us by phone or via chat. Get support to track and manage your order, check gift card balance, product availability, store hours and more.

  7. Assembly precautions, service fees, and wall mounting service.

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