Αποτελέσματα Αναζήτησης
A payment dispute is when a buyer requests their money back by reporting an issue with their order to their bank, credit card provider, PayPal, Venmo, or other payment institution. This is different to our eBay Money Back Guarantee , when your buyer reports an issue with their order on eBay.
Getting paid for items you've sold on eBay is simple. Your buyers can choose from many payment methods, and you'll receive your payouts directly in your checking account or Visa or Mastercard debit card. You can track all of your payouts in the Payments tab in Seller Hub or Payments in My eBay.
As a seller, you can issue refunds through Seller Hub or My eBay. You can also issue a refund through a cancellation or return request, or a report that an item hasn't arrived. Additionally, eBay can issue a refund to your buyer as the result of an eBay Money Back Guarantee case or payment dispute.
When you request a return, the seller should get back to you within 3 business days. If the seller doesn't respond or you're unable to resolve the issue with them, you can ask us to step in and help. To request a return, select the item you want to send back from your recent purchases above, or use the button below.
Your available funds will be sent to your eBay balance, typically in 1 day, where you can use them to pay for items, postage, and other selling costs on eBay.co.uk. Private sellers can still request payouts directly to a linked bank account by selecting Withdraw in the Payments tab.
Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent. You can also get in touch with us by searching for the eBay Help article that deals with your issue.
Browse Help Articles. Buying. Selling. Account. Returns and refunds. Shipping and tracking. Fees and billing. Find answers to your buying, selling, and account questions, or contact us for more help.
