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  1. pages.ebay.com › securitycenter › stay_safeeBay Security Center

    Do not share your credit card or other financial information over email or text. Don’t be fooled by fraudulent emails directly from the seller telling you that there was something wrong with your payment.

  2. www.ebay.com › help › accountContact eBay | eBay

    Contact eBay. If you can’t find the information you need in our Help articles, and would like to get in touch with us, we’re here to help. To improve your help experience, please sign in to your account. Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent.

  3. A phishing email pretending to be from eBay typically contains a link that takes you to a fake website. There, you’ll be asked to sign in and submit personal and account information. These emails often include the eBay logo and a fake eBay address in the “From” line.

  4. Browse Help Articles. Buying. Selling. Account. Returns and refunds. Shipping and tracking. Fees and billing. Find answers to your buying, selling, and account questions, or contact us for more help.

  5. Managing your account. Returns and refunds. Postage and tracking. Fees and billing. Find answers to your buying, selling and account questions, or contact us for more help.

  6. Select See request details (if your item didn't arrive) or See return details (if you're trying to return an item). Select Ask eBay to step in and help. Select a reason from the dropdown menu, then select Confirm. Go to Purchases.

  7. On the Contact eBay tab, find your topic in the menu. We'll show you a quick way you might be able to resolve the issue yourself. We'll also show you the best way to contact us and when we're available. Email and phone call options may be available in some circumstances.

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