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29 Απρ 2019 · Below, you will find templates to help you get started with service-level agreements (SLAs), operational-level agreements (OLAs), capacity planning, service availability, service continuity, supplier management, and service catalog management.
26 Ιουλ 2023 · This article discusses a free ITIL capacity plan template that helps organizations efficiently manage IT resources. The template helps document existing capacity, forecast future requirements, and identify gaps.
2 Αυγ 2021 · This Information Technology Infrastructure Library (ITIL) capacity planning template provides you with sections for capacity planning and business impact analysis, so you can strategize for accurate service capacity and analyze the criticality and cost of each service (e.g., an internet outage).
ITIL capacity management ensures the current service and infrastructure capacity can support the delivery of services based on agreed service level targets. In addition, capacity planning can be used to calculate additional resources necessary to support future growth.
6 ημέρες πριν · 6. Implement the Capacity Plan. This step involves putting your capacity plan into action. This may include: Procuring new hardware or software. Optimizing existing infrastructure. Implementing new technologies. Training staff on new processes. Example: Purchase and install new servers to increase processing capacity.
Capacity management is an ongoing process that involves planning, designing, modeling, implementing, monitoring, managing, reporting, and revising. The following steps will give you an idea of what is involved in a successful capacity management process.
24 Φεβ 2020 · This document provides practical guidance, split into five main sections, for the capacity and performance management ITIL 4 practice.
